Privacy Policy

1. Introduction

This Privacy Policy governs the collection, use, and dissemination of information by Ghost Software, LLC (“we,” “us,” or “our”) in connection with your use of our desktop application, reStore (the “Application”). By accessing or using the Application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must not access or use the Application.

2. Definitions

• Personal Information: Any information that can be used to identify an individual, such as a computer serial number and user analytics data.

3. Information We Collect

We are committed to maintaining the privacy and protection of your personal information. The only information we collect and retain are:

• Computer Serial Number: To prevent unauthorized use of the Application and facilitate license management, we collect the serial number of your computer. This information is stored securely and is utilized solely for the purpose of licensing compliance.
• User Analytics Data: We collect analytics data regarding your usage of the Application, which allows us to analyze user interactions and improve the functionality and user experience of the Application. This data includes specific information that can be linked to individual users, such as the features used, duration of use, error reports, and other engagement metrics.

4. File Storage and Third-Party Services

When using reStore, you may choose to back up your files to third-party cloud storage services, including but not limited to Google Drive, Dropbox, and other similar platforms. By selecting these options, you acknowledge and agree that your files will be transmitted and stored on the respective servers of these third-party services.

We recommend reviewing the privacy policies of any third-party services you choose to use for file storage to understand how they handle your data and ensure that you are comfortable with their terms.

We do not collect or store any of your files on our own servers.

5. Payment Processing

All transactions conducted through the Application are processed by Stripe, Inc., a third-party payment processor, which is responsible for managing your payment information. We do not collect or store any payment information, including credit card details. We recommend that you review the privacy policy of Stripe, Inc., to understand how they manage your payment information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal requirements.

7. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may disclose your information in the following circumstances:

• Legal Compliance: We may be required to disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the information provided in Section 11 below.

9. User Rights

As a user of the Application, you possess certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your computer's serial number and associated analytics from our records at any time.

To exercise these rights, please contact us using the information provided in Section 11 below.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page, with an updated effective date. We encourage you to periodically review this Privacy Policy to remain informed about our data practices. Your continued use of the Application following any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Ghost Software, LLC

16192 Coastal Highway

Lewes, DE 19958

Email: contact@ghostsoftware.co